How do subscriptions, Pro features, and pricing work?

Apple handles SuperAge subscriptions, renewals, and billing settings. The price and plan shown in your App Store storefront are the source of truth for your account.

SuperAge does not run a separate checkout. That means billing date, payment method, cancellation, and most subscription changes are controlled in your Apple account, not inside a separate SuperAge billing system.

Fastest path

1. Open Settings > your name > Subscriptions on your iPhone.
2. Tap SuperAge.
3. Check the plan, renewal date, price, and cancellation status Apple shows there.
4. If you want to stop renewal, cancel from that Apple subscription screen. Apple also keeps an official guide here: If you want to cancel a subscription from Apple.
5. If you were already charged and want to ask for money back, use Apple’s refund flow at reportaproblem.apple.com.

What this means

• The App Store price shown to you is the authoritative price for your region and account.
• Screenshots from another country, date, or promotion may not match your storefront.
• Your payment method, renewal date, and cancellation settings are managed by Apple.
• If Apple changes pricing, Apple handles the notice and renewal terms shown in your subscription details.

Check in this order

1. Open Settings > your name > Subscriptions on iPhone, then select SuperAge.
2. Confirm which plan is active, the next renewal date, and the price Apple shows for your account.
3. If the price looks different from what you expected, compare it with the current App Store paywall or subscription screen shown to your region and account.
4. If you want to stop renewal, cancel the subscription in Apple’s subscription settings.
5. If you believe a charge is wrong, review the Apple subscription details first, then request a refund through Apple if needed.

If SuperAge still looks locked after purchase

1. Confirm the subscription is active in Settings > your name > Subscriptions.
2. Make sure you are using SuperAge on the same Apple Account that purchased the subscription.
3. Close and reopen SuperAge.
4. If the subscription is active in Apple settings but SuperAge still does not unlock Pro, contact [email protected] and include:
   • the Apple subscription status you see
   • the approximate purchase date
   • your device model and iOS version
   • a screenshot of the SuperAge paywall or locked screen

Do not send card numbers, full receipts, or sensitive Apple Account credentials.

What SuperAge can and cannot do

• SuperAge can explain that Apple manages the billing relationship.
• SuperAge can help investigate an active subscription that does not unlock the app.
• SuperAge cannot cancel the subscription for you.
• SuperAge cannot change the App Store price, renewal date, or payment method on your Apple account.
• SuperAge cannot issue an App Store refund directly.

When to contact Apple

• You cannot find the subscription in the Apple account that was charged.
• A charge looks wrong or you need a refund.
• You expected the subscription to be canceled, but Apple still shows it as active.
• You need help with the Apple Account that is attached to the purchase.

For refund requests, start with Apple’s official refund page: Request a refund for apps or content that you bought from Apple.